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10 Interesting Digital Marketing Stats to Ring in 2018

21 Dec

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1. 84% of millennial B2B decision-makers regard their mobile device as a critical tool – and 76% of older B2B buyers agree.

Google has already declared mobile to be mandatory for search—as of 2018, the tech giant’s mobile-first index will view sites through the eyes of the mobile user, and will rank them accordingly. Bottom line: if your mobile and desktop sites differ greatly, you could suffer a penalty on your desktop Search Engine Results Page.

2. 64% of senior employees make the final decision on B2B purchases – but 81% of non-senior employees influence their choices.

Traditional B2B marketing strategies might need to rethink their target audience when it comes to who the influencers are. Senior-level managers are looking to the younger generation when considering B2B buying decisions—and the majority of those influencers are non-C-Suite employees.

3. In the B2B marketing space, LinkedIn is the most effective social media platform.

While it’s true 94% of B2B marketers use LinkedIn, more than 66% regard the platform as the most effective social media tool in the B2B marketing space.

4. Instagram has the highest social media interaction rate.

At 22.53 interactions per 1000 followers, Instagram takes the lead in social media engagement. Facebook pulls up second place at 5.99, with LinkedIn following behind at 1.09. Twitter comes in at 0.86.

5. For 85% of B2B marketers, quality content and a commitment to metrics is critical.

The majority of B2B marketers regard content quality and efficiency as top priorities for their digital marketing campaigns, and nearly half consider metrics and optimization to be crucial for success.

6. Millennials make up more than half of B2B researchers.

In just the last few years, millennials have been part of a major shift in the B2B researcher demographic. In 2012, B2B researchers were pretty evenly distributed across all age groups. Over two years, a dramatic shift took place: 18 to 34-year-olds made up more than half of all researchers, amounting to an increase of 70%. And the number just keeps rising.

7. Instagram is one of the fastest growing social media platforms.

With more than 300 million daily Instagrammers—80% under age 35—B2B brands could be missing out. Just 33% of B2B brands have an Instagram presence.

Considering joining? You’d be in good company. Instagram has more than doubled its users to more than 700 million monthly actives in just two years, and its growth rate is skyrocketing. From December 2016 to April 2017, in just four months, its user base grew another 100 million followers. Take a look at these stats:

October 6, 2010 – Instagram Launch

February 26, 2013 – 100 million users acquired over 28 months

March 25, 2014 – 200 million over 13 months

December 10, 2014 – 300 million over 9 months

September 22, 2015 – 400 million over 9 months

June 21, 2016 – 500 million over 9 months

December 15, 2016 – 600 million over 6 months

April 26, 2017 – 700 million over 4 months

How do these numbers compare to other social platforms? Instagram has more than twice the user base of Twitter, and it’s fast headed for the billion-user club alongside the likes of Facebook (1.8 billion), WhatsApp, and Messenger (combined 1.2 billion).

8. 89% of marketers use content marketing as their strategy, and 62% report that it’s more successful than just one year ago.

More than half of marketers regard effective distribution as the reason for their success, with 93% of B2B marketers using email as their primary distribution channel. With 54% of all emails accessed via mobile device, it’s easy to see how mobile content optimization will be critical in 2018.

9. 71% of B2B researchers begin searching Google with generic search terms.

That’s right—in today’s competitive marketplace, ranking for certain keywords has never been more difficult.

So how are searchers getting to your site? According to Google Think, they are looking for a product first—not for your brand—and generic paid search is huge when it comes to the initial path to purchase for industrial/business brands.

What does this mean for your business? In short, it means that your potential customers are reaching your brand much later in their journey, so you have to be prepared to present value to them earlier in the process—well before the initial contact and sale. Bidding on your brand terms is no longer enough, as decision making is taking place prior to brand awareness. If you pinpoint where you might be part of the conversation early on and throughout the search process, you’ll be in a better position to make a connection that turns into a sale.

10. Just 50% of B2B organizations have a responsive website.

What does this mean for your business? A new year is fast approaching and making an investment in your site’s responsiveness could give you a competitive edge in the market. Check out our latest blog on digital marketing trends for 2018 here.

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The Insights You Should Be Following in the 2017 B2B Market

28 Nov

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You do not have to wait on the new year to give an assessment of your marketing and business strategies. Technology and business trends are moving faster than ever, so whenever you have a chance to stop and revise, you should do so. Here are a few new insights that you may want to consider incorporating into your strategies for the rest of 2017.

Marketing Automation

The concept of automation was made for B2B marketing. The idea of being able to apply personalized concepts at scale gives business marketers the ability to nurture an entirely new level of leads and track those leads confidently down the sales funnel. Surprisingly, many companies have not looked into marketing automation as a viable strategy for 2017. Do yourself a favor – start automating your initial email outreach or CRM updates and watch how much free time you have for more creative pursuits.

Content Marketing

Although content marketing has been used as a staple technique in the B2B landscape for many years, most companies have not truly incorporated inbound marketing into the equation. We now have more opportunity than ever to share social media and blogs with our prospects. This is also another strategy that you should incorporate as quickly as possible. Many B2B specialists have identified content marketing as a strategy they want to employ; they simply have not found the time to do so. If you are on the cutting edge, then you can expect quicker results for your timely actions.

Personalization

Prospects demand personalized service. The B2B industry should be taking a page from smaller e-commerce sites and personalizing content whenever possible. For instance, if you are not using dynamic content insertion as a daily technique in your email blasts, you have some catching up to do.

Channel Integration

Going omnichannel is great, but have you integrated these channels into a single nurturing process that is easy to fulfill? It is one thing to collect separate lists of data from social media, your phones and message boards. However, you may be creating trouble through duplicate records, outdated records and unqualified leads. Funnel all of your channels into a single CRM so that you can effectively track your prospects through the sales funnel.

Account-Based Marketing

Combining account-based marketing with marketing automation is a technique that savvy companies are now seriously considering. Look for automation services that also include features of account-based marketing that will make targeting and nurturing groups of prospects easy through the creation of buyer profiles.

Mobile Marketing

All marketers should be looking to move into the mobile space. Google has reduced its mobile first index and will begin giving out penalties for pop up windows. These are both signs that commerce continues to move into the mobile space, and this trend is definitely not turning around anytime soon. Mobile traffic is now over 50% of all web traffic, and no business can be sure that they are being contacted on a desktop or a laptop. Make it a goal to shore up your mobile marketing by the end of 2017 for best results in 2018.

 

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Google’s Continued Mobile Evolution

26 Aug

What B2B Marketers Need to Know About Google’s Latest Updates

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CoreyMorris

Guest Contributor:
Corey Morris, Director of Digital Strategy

We’re getting closer to the day when we no longer separate or distinguish traffic by     device type—when the word “mobile” as an adjective becomes a thing of the past.       Google has been and continues to push forward changes intended to enhance the mobile user experience; consequently, it has become the standard for many web designers to take a “mobile-first” design approach. This week’s announcements are not likely a big surprise to most, but as digital marketers, we do need to take note of them.

First, and most importantly, Google officially published that in January 2017 they will begin evaluating popups and interstitials (aka “interrupters”) to determine whether or not they are too obtrusive to the user experience. If they determine interstitials are in fact too obtrusive, the website will not rank as highly. There are still ways to do interstitials, but it will need to be carefully executed to ensure the mitigation of risk. This is not a blanket statement or policy against popups and interstitials, but one that is focused directly on user experience. There are many tactics for utilizing them that sites currently employ that will not be impacted by this update as they don’t pop up until multiple pages have been visited or after a long enough delay, so as not to negatively impact the initial experience after landing on a mobile page from search results. Note that Google will be looking for this when indexing pages and judging the experience of users coming from a search results page.

We know that the initial experience for a user is important to Google (and should be important to us as well as webmasters), as Google does factor page load times into search rankings. There have also been debates in the past about Google’s use of stats on users bouncing back to the search results page quickly after clicking on a result as a negative factor for rankings (I won’t get into the heated SEO debate on that in this article).

The second and less significant update posted by Google this week is encouraging. With the “Mobilegeddon” event being far enough into the past, Google is now going to remove the “mobile-friendly” tag from mobile search results, as nearly 85% of sites qualify. This is a minor move and continued evolution of mobile becoming the norm in search results.

To read Google’s full announcement, click here.

If you missed my article last week about the significant Google AdWords change to text ad formats (also driven by mobile usage), you can read about that topic here.

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3 Tips for Using Video to Market Building Materials

21 Jul

Film Industry

Video can be a highly effective element in your digital marketing efforts. Why try to tell your customers about your building products when you can show them? Technology is also driving the trend in video. With more and more customers accessing the web through mobile, video has become increasingly important.

To get the best results, keep these video marketing tips in mind:

  1. Choose the right length for the medium and the customer.
    Videos that are too short may not provide enough information. When videos are too long, there is a risk of prospects getting bored and navigating away before they are finished. Videos intended for prospects new to your brand should be short. Experts say that videos for Facebook should be two to three minutes. On YouTube, you can gain traction with videos anywhere from one to five minutes in length. To reach customers further down the sales funnel, try in-depth videos that thoroughly explain the value and applications of your products
  2. Get to the action quickly.
    You only have seconds to gain prospects’ interest. Instead of starting with a long introduction, consider jumping straight into the action. Begin with an arresting visual or a surprising fact about your product. By drawing people in quickly, you get the chance to keep them watching and convince them to check out your brand.
  3. Use a mix of video types.
    How-to and explainer videos can show your customers how your products perform in the real world. Testimonial videos allow your prospects to hear for themselves what your happy customers have to say about your products and services. Product showcase videos allow your customers to get a better look at what you are offering than they can get with still photos and text descriptions. By including a range of types of content, you can give prospects more of the information that they are looking for.

Video gives you a chance to connect with busy professionals who don’t have the time to read marketing materials or who prefer to get information in an audio/visual format. By adding this type of content to your marketing mix, you can reach a wider array of prospects and show them just how your products can work for them.

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Oh Snap!

30 Jun

Is Snapchat the Next B2B Marketing Tool for Your Brand?

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For those who aren’t familiar with the mobile app, Snapchat, it is a multimedia app with more than 100 million users, that allows you to send brief digital content for in-the-moment experiences.

The challenge that marketers face today, whether it be B2B or B2C, is that you have to be involved with all of the different social media platforms in order to evolve. Many people fail to see how Snapchat can be another tool for B2B marketers, or do not take it seriously as a mainstream content contender, but they could be seriously missing out. Snapchat is not likely going away anytime soon, so to simply ignore it and say “well, that’s not where my customers are,” is simply an oversight, because whether they are on Snapchat for business or personal reasons, they are still there engaging with your brand. I recently heard the Global CMO for GE, Linda Boff, speak at #BMA16 and loved her point that:

     “Customers don’t log on to a different internet at night.”

With Snapchat being one of the fastest growing platforms out there, it provides your company the opportunity to better understand your audiences’ changing needs and desires and to get a summary on what has happened in the last 24 hours. Just this month, the app released a new API that will not only enable brands to purchase 10-second video slots, but will also allow your business to track who is coming into contact with your brand’s experience on Snapchat.

Now, what can B2B companies utilize it for? Most of the time social media platforms all get lumped together and treated as the same, when in reality, they accomplish and approach things in very different ways. How you communicate on Facebook is different from Pinterest, which is different from Snapchat—and people go to those channels for a different purpose. Facebook is more of a browsing, news and social outlet whereas Pinterest is very purposeful and very niche for different individual interests. Snapchat is a different way for you to communicate who your brand is through creation of stories that will add value to your audience. Understanding how to use the platform will make it easier for you to create appropriate content.

People no longer want bullet points from companies on the features and benefits of your product and why it’s so amazing. With so much parody in products and price, you cannot break through to customers without providing something different and showing that you are a brand that can engage with them.

It is important to recognize that with platforms such as Snapchat, Vine, and Instagram, B2B marketers need to start acting like media companies. Snapchat really isn’t a space for traditional and glossy advertisements, it is a source for creating awareness and experience for your brand because your audience has become more savvy and are aware when they are being “sold to.”

Snapchat is very experiential, very in the moment and therein lies the major opportunity. So, if you’re at a tradeshow, or a conference, or you are doing a demo, you can post behind-the-scene videos and pictures to invite your audience into that experience.

How do people interact with your product? B2B has a lot of manufacturing involved; if you are in that space, seeing how a machine works, how it provides a solution, how it makes somebody’s life easier—you can show that visually with a video, a picture, you could time stamp it, or you could create your own geofilter. If you’re a larger corporation and seeking to humanize your brand, then you can find ways to further build on a relationship with your audience. Is the CEO going to engage in a 10-second Snap that will resonate with who your brand is and create personality for your brand? The options are limitless and the rule book is out the window.

While Snapchat may not be the end-all-be-all for your marketing approach, its strong digital profile can organically create a sense of content urgency like no other platform. Because of the way content disappears after 24 hours, and keeps the length of stories very short, consumers are more likely to keep coming back for more.

Lastly, the assumption that Snapchat is primarily for millennial entertainment purposes does not discount the app’s value from a business standpoint. Millennials are becoming more and more active in the industry and they will continue to seek information and entertainment through channels that they know. A recent survey found that Snapchat is more popular than Facebook among 72 percent of millennials. It is important to play the long-game and plan for the future, because while Millennials may not be your biggest customer segment, they will become that in the future, and what they’ll remember is how your brand’s experience made them feel through its social presence.

Whether your B2B brand is geared toward the building industry, healthcare professionals, or something else entirely, developing and utilizing a consistent Snapchat strategy will create brand loyalty and can generate awareness through engaging your audience with unique content.

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